Privacy Policy

At Mille.my, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following personal data:

• Personal Information: Name, email address, phone number, shipping/billing address, payment details.

• Order Information: Products you purchase, order history, and related transaction details.

• Device Information: IP address, browser type, time zone, pages visited, and cookies (collected via tools like Google Analytics or Facebook Pixel).

• User-Submitted Content: Inquiries, reviews, or any messages you send us.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Send order updates and customer service communications

• Respond to your inquiries and requests

• Personalize your experience on our website

• Improve our website, products, and services

• Send marketing emails (only if you opt in)

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Payment processors (e.g., Billplz, Stripe, or others you use)

• Shipping partners (e.g., J&T, DHL, etc.)

• Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)

• Service providers involved in operating our website or business

• Law enforcement or legal authorities if required by law

4. Cookies & Tracking Technologies

We use cookies to:

• Analyze website traffic and performance

• Personalize your browsing experience

• Retarget ads on social platforms

You can control cookies via your browser settings, but disabling them may affect your user experience.

5. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your data

• Opt-out of marketing communications at any time

• File a complaint with a data protection authority

To exercise any of these rights, please contact us at milleworkmy@gmail.com.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Security

We take appropriate security measures to protect your information, but no method of transmission over the Internet is 100% secure. Use the website at your own risk.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reading their privacy policies separately.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

📧 Email: milleworkmy@gmail.com
🌐 Website: https://mille.my
📍 Address: No 21b The Avare KLCC, Lorong Kuda, 50450 Kuala Lumpur, Wilayah Persekutuan